Redfin Reviews: Are the Savings Worth It?

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By Ashley Simon Updated January 17, 2025
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Edited by Katy Byrom

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Key takeaway: Redfin is a nationwide discount brokerage offering impressive savings on realtor fees, but you’ll need to buy and sell with Redfin to get the most value. And while Redfin offers a user-friendly app and high visibility through its website, its team-based approach isn't for everyone.

While many buyers and sellers have left reviews indicating good experiences with Redfin agents, the company's ratings on 3rd-party sites like Google and BBB trend lower than similarly priced competitors.

Before signing with Redfin, we recommend comparing it with other low commission options that might offer a wider agent selection for similar or better savings. 

💰 Find lower commission rates near youGet matched with top local agents offering a 1.5% listing fee through the Clever Real Estate network. Compare agents side-by-side to choose the best fit — with no added fees or obligation to move forward.

Redfin at a glance

🏢 Company typeDiscount brokerage
🏴 Active since2006
💲Listing fee1.5–2% (or 1–2.5% if you buy and sell with Redfin)
💰 Buyer savings0.25%*
⭐ Average customer rating 3.2 ⭐ (1,213 reviews)**
📍AvailabilityNationwide
Show more
*If you sign a representation agreement with a Redfin agent before your 2nd home tour
** Reflects ratings from 3rd-party review sites BBB, Consumer Affairs, Google, and Yelp only. Additional reviews are available on Redfin.com.

Is Redfin right for you?

Redfin works best for buyers and sellers who prefer to save money while working with an established discount brokerage. Pros of working with Redfin include:

  • A competitive 1.5–2% listing fee on Redfin's Full Service package, which offers substantial savings compared to the standard 2.5-3% most traditional realtors charge
  • A user-friendly home search feature that makes it easy to save your favorite listings and schedule tours online — often on the same day
  • Extra savings if you buy and sell with Redfin

However, Redfin may not be the best fit for those seeking personalized, high-touch service. Potential cons of working with Redfin include:

  • Below-average reviews on 3rd-party sites like Google and BBB
  • Redfin's high-volume, team-based approach means that Redfin agents are often over-extended and less involved than traditional agents

Remember that Redfin isn’t the only option for saving on commissions. If you'd prefer to choose your own agent, several alternatives offer a wider agent pool for similar savings.

Redfin reviews: What customers say

Review siteRating
Better Business Bureau1.1/5 (58 reviews)
Consumer Affairs1.5/5 (149 reviews)
Google3.7/5 (623 reviews)
Yelp3.47/5 (383 reviews)
Average rating3.2/5 (1,213 reviews)*
Show more
* Reflects ratings from 3rd-party review sites BBB, Consumer Affairs, Google, and Yelp only. Additional reviews are available on Redfin.com.

🟢 Primary positive themes

  • Hands-on support (26% of reviews)
  • Market expertise (19%)
  • Prompt communication (18%)
  • Easy process (18%)
  • Professional service (16%)

🟡 Areas for improvement:

  • Unprofessional service (30% of reviews)
  • Poor communication (29%)
  • Misrepresented services (26%)
  • Lack of integrity (21%)
  • Poor pricing advice (13%)

Redfin reviews show a mix of positive and negative feedback.

Home sellers appreciate the savings and often report good experiences with their agents. Home buyers appreciate Redfin’s home search app, making it easy to schedule showings and get real-time updates on properties they're interested in.

However, some customers feel Redfin’s agents are more focused on closing deals quickly than on advocating for their best interests, especially during negotiations and inspections.

🔎 Methodology: How we write our reviews

When evaluating real estate companies, our process includes gathering all verifiable customer reviews from 3rd party sites such as BBB, Google, Consumer Affairs, TrustPilot, and Yelp.

In addition to tallying total review counts and average customer ratings, we use AI to analyze customer sentiment across a total of 20 positive and negative themes related agent quality, service, communication, savings, integrity, and more.

🟢 Positive Themes 🟡 Negative Themes
Sells Fast Struggles to Sell
Easy Process Misrepresented Services
Hands-on Support Poor Communication
Prompt Communication Poor Marketing
Market Expertise Poor Pricing Advice
Professional Service Unprofessional Service
Quality Marketing Technical Issues
Negotiation Skills No Refunds
Significant Savings Misleading Pricing
Integrity Lack of Integrity

To ensure an accurate depiction of the customer experience, we run every review through AI to check for mentions of each positive and negative theme. We then tally the mentions to calculate the percentage of all reviews that reflect a given theme. The positive and negative themes with the highest percentages of mentions are displayed, along with representative quotes pulled from actual customer reviews.

Themes that are mentioned in less than 2% of reviews are not considered representative of the typical customer experience and are automatically excluded. Therefore, companies with overwhelmingly positive reviews may not have any negative themes displayed, and vice-versa.

🟢 Positive themes from Redfin reviews

Hands-on support (26% of reviews). Topping the list of positive themes noted by Redfin customers is the in-depth support provided by Redfin agents — from initial home tours through inspections and closing. Reviews emphasize agents' in-person presence during important milestones like inspections and hands on guidance through complex transactions, such as short sales.

  • "She was hands-on the whole time: crawling through crawl spaces, checking out attics, putting last-minute house offers in for us."
  • "She was with us every step of the way. She was there with us face to face for inspections, walk throughs, and other important milestones."
  • "Keith painstakingly walked us through a grueling 10-month long short sale."
  • "Matt took the extra steps of getting our son in touch with inspectors, repairmen, carpet company, painter, and water heater company."
  • "Diana provided amazing tips, color choices, décor, and made our home look absolutely stunning."

Market expertise (19% of reviews). Customers praise Redfin agents' ability to provide accurate pricing guidance, market insights, and detailed comparative market analyses. Several customers also note the helpfulness of Redfin's app, citing its accurate, up-to-date market data and comprehensive property information.

  • "The comparative analysis is remarkably thorough. Better than anything I have seen from other realtors."
  • "Only through his knowledge, expertise, and creativity were we able to successfully come to an agreement."
  • "Lucy immediately analyzed the city, market, and neighborhood trends to provide suggestions for our first meeting"
  • "Brought relevant comps to the table that she knew a lender would pull to help inform us"
  • "Redfin lists home earlier than Zillow which is a huge plus, and Redfin also has photos for older listings which gives great consumer insight into the market."

Easy process (18% of reviews). A significant portion of reviews emphasize Redfin's intuitive website and online dashboard, which makes it easy to schedule home tours, manage paperwork, and track progress toward closing.

  • "Online coordination of the process from accepted offer to closing was phenomenal."
  • "Redfin's web interface is the best I've seen, and their touring scheduling system is amazing."
  • "They do it all electronically and hassle-free."
  • "Scheduling tours and managing the tasks in the deal process was made easy and fast."
  • "The Redfin dashboard or documents, tasks, and timelines is so user-friendly."

Agent professionalism (16% of reviews) and communication (18%). Customers also highlight agents' availability and responsiveness — even outside of normal business hours — coupled with a lack of pressure to move forward before they're comfortable. Multiple review mention feeling that agents had their best interests at heart.

  • "Agents work extremely hard for their clients, are honest, and will work with each client to do what is right for them."
  • "AMAZINGLY responsive -- often answering emails/calls at weird hours and on their days off"
  • "I don't think any email or phone call ever went more than 30 minutes without being responded to"
  • "Not only was he easily reachable via both phone and email, but he also had a team of people working with him to ensure no question went unanswered"
  • "They are not here to gouge you or pressure you - they will treat you like a good friend."
  • "Each person we worked with was incredibly knowledgeable, professional, and available when we needed them."

Significant savings (14% of reviews). Finally, reviews emphasize the savings offered through Redfin's reduced listing fees and buyer rebates. Customers — especially those who both bought and sold with Redfin — frequently mention receiving commission refunds worth several thousand dollars.

  • "I saved $15k using Redfin on the sale and purchase."
  • "The 1% sellers realtor commission and 2.5% buyers agent commission is so much better than the 3% and 3% 'norm'."
  • "2/3 refund of commission can not be beat! It covered almost all of our closing costs."
  • "It's much more honest and transparent and leaves more money in the buyers' and sellers' pockets."

🟡 Redfin complaints and areas for improvement

Lack of professionalism (30% of reviews) and integrity (21%). Redfin reviews highlight significant issues with agent professionalism and integrity. Customers complain about agents being inexperienced, unresponsive, displaying unprofessional attitudes, mismanaging transactions, and prioritizing quick sales over client interests.

  • "Agent was rude, on her cell phone the whole time and obviously a rookie."
  • "She seemingly disclosed our pre-approval limit and top offer to the other buyer."
  • "At best, my agent led me to hastily make decisions and worst, there was gaslighting and manipulation."
  • "All documents were delayed, the contract took 5 days before it even made it to the seller."
  • "They inundated us with 20 legal documents at the eleventh hour and persistently pushed for immediate signatures."
  • "The money spent on fixing things in the house that the 'Redfin-suggested' inspector failed to tell me about has surpassed the savings by about $30,000."

Misrepresented services (26% of reviews). Some reviews reveal a disconnect between what Redfin advertises and what it actually delivers. Customers report minimal agent involvement, lack of promised support, and inadequate representation. Many felt misled about the level of service and expertise they would receive.

  • "They do nothing to "represent" you. I did all the leg work in regard to making sure the process was in order. I feel robbed to pay them a substantial commission."
  • "Redfin will tell you they're full service, but their effort to sell your house all but stops after they list to the MLS."
  • "You do so much work that it's like not even having a real estate agent to advocate for you."
  • "They sell it as a 'team' & push 'collective' success- now we know that's code for our agents knows nothing on their own."
  • "They continue to advertise 1% listing fee but when the agent shows up with contract in hand 'expecting' you to sign no questions asked it's really 3.5%."
  • “As a client of Redfin Premier, I can say that there is nothing premier about this service...the cost of these services are at least 50% more than the going rate - to which Redfin adds another 12%.

Poor communication (29% of reviews). Negative Redfin reviews also highlight communication issues. Customers repeatedly report unresponsive agents, ignored messages, missed appointments, and lack of proactive updates.

  • "First and foremost, communication—or rather, the lack thereof—was a major issue."
  • "by not responding to interested buyers' agents, doing zero marketing, taking absolutely no initiative and being extremely unresponsive to us."
  • "From the time we decided to list till the final sale, this person did not pick up our phone once."
  • "Several times I called the agent, always running around too busy to answer questions."
  • "We had to continually ask for feedback after every showing - if we didn't ask, we heard nothing."

Poor pricing advice (13% of reviews). A smaller portion of reviews indicate issues with Redfin agents' pricing expertise and recommendations. Customers report inaccurate valuations, questionable pricing strategies, and advice that cost them significant money.

  • We paid $100K over asking price at the advise of the Redfin agent in the month of September when house prices were already slumping."
  • "Had we used her strategy it would have cost us $200,000."
  • "Grossly underestimate your home value, my home is estimated 400,000 less than what other sites are reporting."
  • "Our house in fact sold for the fewest dollars per square foot in the entire neighborhood."
  • "The Agent said, she could only sell our home for 699k - we thankfully passed and went with a traditional agent who has been marketing our home for 175k more."

Redfin vs. competitors

Redfin stands out among real estate brokerages due to its competitive 1.5–2% listing fee and tech-driven approach, which includes features like 3D walkthroughs and an intuitive home search platform. Its listing fee is attractive and even beats what you’re likely to get from some competitors.

However, its business model means you may get less hands-on support from your lead agent than you’d get with a traditional realtor. Instead, you’ll work with a team of professionals at Redfin. This team-based approach can help streamline some processes, such as booking home tours, but you may not always have a lot of hand-holding during critical times like negotiations and inspections.

Depending on what you're looking for in an agent, other low commission companies may offer a better value at an equally low (or even lower) rate. Here are some of Redfin's highest rated competitors.

Company
Avg. Rating
Listing Fee
Availability
5 ⭐ (3,856 reviews)
1.5%
Min. $3,000
Nationwide
Find Agents
On realestatewitch.com
Good for finding high-quality agents
5 ⭐ (7,041 reviews)
2%
Min. $3,000
Nationwide
Learn More
On realestatewitch.com
Best for sellers wanting big savings for less support
4.9 ⭐ (1,404 reviews)
1%
Multi-state
Learn More
On realestatewitch.com
Good for comparing your options
4.7 ⭐ (8,323 reviews)
Varies by agent
Avg. is 2–2.5%
Nationwide
Learn More
On realestatewitch.com

How Redfin works for sellers

Selling with Redfin is similar to using a traditional brokerage, but with added savings. If you both sell and buy with Redfin within 12 months, you’ll receive a rebate on your listing fee that will effectively reduce it to 1%, further increasing your savings.

As a seller, you can choose between Redfin’s standard Full Service package costing 1.5–2% or opt for premium services at 3% of the sale price. 

With the Full Service package, you can expect the following services to be included in your listing agreement:

  • Comparative market analysis (CMA)
  • Pricing guidance
  • Staging advice
  • Professional photography and 3D tours
  • Featured placement within Redfin's website and app
  • MLS listing
  • Email marketing and social media ads
  • For-sale yard sign
  • Open house hosting
  • Guidance during due diligence (inspections, appraisals, financing)
  • Help evaluating offers and negotiating terms as needed
  • Support throughout closing

However, at the lower price point, Redfin agents may offer less hands-on support than traditional agents. While the savings can be significant, sellers seeking more personalized service may want to explore other low-commission options

Sellers who opt for the more expensive Redfin premier get additional support, including:

  • More featured placements on Redfin's website
  • 10x more advertising via Redfin's app notifications, social media, and email
  • Video footage for virtual tours
  • Home improvements handled with $0 due until closing

How Redfin works for Buyers

When you buy with Redfin, your buyer’s agent will provide the same services that traditional agents do, including assistance with showings, making offers, and negotiations. However, there are a few differences. 

Redfin uses a team-based method, so you won’t exclusively be working with your assigned agent, but rather with other members of Redfin. This team-based model has advantages and drawbacks. For example, scheduling a home tour is generally easy with Redfin since if your lead agent isn’t available, someone else from Redfin will often be able to lead the tour for you.

However, this team-based approach can lead to you feeling less prioritized than you might versus a traditional agent. Because Redfin agents handle more clients than traditional realtors do, you may also find that they have less time to communicate directly with you.

Redfin Sign & Save

Redfin offers savings for buyers called Redfin Sign & Save, which replaced its previous rebate program Redfin Refund. With Redfin Sign & Save you can earn 0.25% cash back at closing if you sign a buyer agency agreement with Redfin before your second home tour.[1] The rebate increases to 0.5% for luxury homes purchased through Redfin Premier.

Note that the following states don’t allow buyer rebates: Alabama, Alaska, Kansas, Mississippi, Missouri, Oklahoma, Oregon, and Tennessee.

Additional Redfin services

Redfin Concierge Service to get your home market-ready

Redfin Concierge is a line of credit that you can use to help get your home ready for market. You can get a line of credit worth up to $50,000 that can be used on items related to the sale of your house, including landscaping, painting, moving, and storage.[2] Redfin Concierge is offered in partnership with Notable Finance.

To qualify, you’ll need to pass a credit check and have sufficient equity in your home. You’ll also need to be working with a Redfin listing agent. The loan must be paid back either at closing or within 12 months of the loan origination date, whichever comes first.

While Redfin Concierge can be a good way to help increase your home’s curb appeal, the interest rates tend to be high, from 8.99% to 16.99%. While these rates are lower than most credit cards, they’re higher than what some financial institutions offer for loans or lines of credit.

Redfin Premier for luxury home selling and buying

In select markets, luxury homes are eligible for Redfin Premier. With Redfin Premier, you’ll be paired with an agent who is experienced in buying and selling high-end properties.

If you’re selling a house, Redfin Premier is designed to attract sophisticated buyers through:

  • Listing syndication in global news and luxury lifestyle publications
  • Targeted social media advertising
  • Email campaigns
  • Premium mailers and brochures

You can also use Redfin Premier to buy a luxury property. This service pairs buyers with agents who specialize in buying and selling luxury properties.

Redfin fees and savings

Redfin offers some impressive savings — especially if you buy and sell a house with a Redfin agent. 

  • For a full service listing package, Redfin charges a 1.5–2% listing fee depending on market, compared to the national average of 5.32%. Note that if the buyer doesn’t have an agent, then the listing fee increases by 1%.
  • If you buy with Redfin, and sign a representation agreement with one of their agents before your 2nd house tour, you can shave 0.25% off your buyer's agent commission — which is set at 2.5%. 
  • If you buy and sell a home with Redfin, your listing fee drops to just 1% — that savings is on top of the 0.25% buyer rebate
  • However, for a luxury listing through Redfin Premier, you'll pay the industry standard 3% listing fee, or 2.5% if you buy and sell — which doesn't equate to much in savings.

Something to be aware of are Redfin’s minimum fees, which may reduce your savings, especially if your home is priced on the lower end. For example, selling a $300,000 home in Austin will cost you a minimum commission of $5,500 (1.8%) because that’s the minimum fee it charges.

Additionally, you may still need to offer a concession to cover the buyer’s agent commission, which typically ranges from 2-3%, bringing your total commission to 4-4.5%. Due to a 2024 NAR settlement, buyers now negotiate commissions directly with their agent, though they may still ask the seller to cover part or all of the commission.

What to expect from Redfin agents

With Redfin, sellers and buyers are assigned a “lead agent” who is fully licensed to guide them through key aspects of the sale or purchase.

While many of these lead agents are experienced and high-performing, Redfin’s minimum qualifications only say that sales experience is “preferred” for lead agents.[3] Partner Agents, who are employed by another brokerage but operate under the Redfin brand, need to have a minimum of only five sales in the past 12 months. This makes it important to thoroughly vet your agent to ensure they have the experience needed for your situation.

Redfin has around 1,700 lead agents across the U.S. and Canada.[4] While Redfin generally offers a larger pool of agents in its markets than local or regional brokerages, it has fewer options than services like Clever Real Estate and UpNest. In large metro areas, you may find 15–20 Redfin agents to choose from, whereas smaller cities might only offer 1–2.

Note: If Redfin agents aren’t available in your area, their Agent Finder tool may suggest Partner Agents, who are local agents affiliated with Redfin. However, these Partner Agents may not offer the same 1.5% listing fee as in-house Redfin agents. While you’re free to negotiate realtor fees with these agents, there’s no guarantee they’ll reduce their rates.

Redfin news and updates

Sept. 9, 2024: Redfin Next to expand nationwide

Redfin is expanding its “Redfin Next” agent pay plan nationwide, starting October 27th, 2024. This program allows agents to earn up to 75% in commission splits, with virtually all business expenses covered by Redfin. Agents also receive technology support, marketing, benefits, and client introductions through Redfin’s platform.

May 23, 2024: Homeowners can now list properties for rent on Redfin

Redfin has introduced free rental tools, allowing homeowners, investors, and property managers to list rentals directly on its platform. These listings are accessible to Redfin’s 49 million monthly visitors, and users can manage inquiries and track views via a rental dashboard.

Since launching rental search in 2022, Redfin has partnered with Rent.com for multifamily listings. Now, the new tools cater to individual property owners, and plans are underway to expand features like renter screening and applications.

Currently available in select U.S. markets, the company says its rental listings will soon integrate with Rent.com and other sites for greater visibility

Feb. 1, 2024: Redfin launches Sign & Save rebate program

Redfin launches its new rebate program for buyers called Sign & Save. Buyers can get a 0.25% rebate off their commission at closing so long as they sign a buyer agency agreement before a second home tour. For Redfin Premier clients, the rebate increases to 0.5%.

The rebate program is initially offered in 50 markets and will be expanded nationwide later in 2024.

Nov. 2, 2023: Quarterly company updates

  • Redfin reduced its workforce by 37% over the past 12 months.
  • Redfin reduced its lead agent count by 24% (1,744 total).
  • Redfin’s website averaged 51 million monthly visitors.

» Read the full report on Redfin.com

Oct. 25, 2023: Redfin pivots from agent salaries in several California markets

  • Redfin is trying a commission-based compensation model in select California markets.
  • The markets include San Francisco, San Diego, Los Angeles, and Orange County.
  • Redfin is looking to attract and retain top-producing agents.

» Learn more on Redfin.com

Oct. 14, 2023: Redfin expands coverage in Wisconsin and North Carolina

Redfin announced that it’s expanding its brokerage to include two new markets:

  • Green Bay, Wisconsin
  • Wilmington, North Carolina

» Read the announcement on Redfin.com

Oct. 2, 2023: Redfin is leaving the National Association of Realtors (NAR)

  • Redfin is cutting ties with NAR.
  • Agents in certain markets will remain in NAR for now.
  • Redfin cites ongoing sexual harassment allegations and commission lawsuits as reasons for leaving.

» Read the announcement on Redfin.comThey are a sales organization trying to turn a quick commission from inexperienced buyers.

April 13, 2023: Redfin expands to Colorado Rockies

  • Redfin announced that it’s expanding its brokerage to include the Colorado Rockies.
  • Sellers and buyers in Summit, Eagle, Clear Creek, Gilpin, Lake, and Park Counties can now use a Redfin agent.

» Read the announcement on Redfin.com

Bottom line: Should I use Redfin?

If Redfin has a franchise location close to you, it’s probably worth checking out. It’s a well-known brand, has some highly experienced agents, and charges up to half the typical listing commission.

However, competitors like Clever Real Estate and Ideal Agent offer a wider agent selection with similar savings. They also have better processes for vetting agents and you’ll typically get more personalized support.

Remember you're hiring the agent, not the brand. So be sure to compare a few different agents before deciding. Look at their customer reviews and recent sales history — and have a conversation to see who you have a rapport with. 

FAQ about Redfin

How does Redfin work for sellers?

On paper, selling with Redfin is similar to using a traditional realtor. Redfin will market your home on the MLS, help you negotiate with buyers, and help coordinate the closing process. However, the customer experience may feel a bit more impersonal. Redfin agents work as teams, and they may pass you off to a different team member at different stages of the buying or selling process.

How does Redfin work for buyers?

Buying with Redfin is a lot like using a traditional realtor, although you'll handle more of the process virtually. You'll browse homes, schedule tours, and complete paperwork through the Redfin app and website. Your main point of contact will be your "lead agent," who will help you write offers and negotiate with sellers. However, your lead agent may send other team members to accompany you on home tours."Redfin helped me sell my condo and buy a home. Kim O'Hare was a great seller agent and got my home looking the best it could. She brought in offers in the first week and they were right on target. Steve Polito was a great buyers agent coordinating our purchase of a new home. He was really knowledgeable and has a fantastic support staff to get the inspection and all necessary documents signed digitally to make moving in simple. This is the second time I have used Redfin and will continue to tell my friends and family about the top tier staff and the financial benefits as well.

With regards to the information on their website, they have the most updated info, better than Zillow better than Truila. Read the reviews carefully to be sure you are viewing realtor reviews or website reviews. Redfin realtors are the best!" - <a href="https://www.yelp.com/biz/redfin-orange-county-irvine-2" target="_blank">Yelp</a>

Why is Redfin bad for some customers?

Redfin's hands-off service model and mixed agent quality make it a less-than-perfect option for some customers. Additionally, while Redfin has nationwide brand recognition, its savings are relatively middle-of-the pack compared to its top competitors.

Is Redfin a good way to sell a house?

If saving on real estate commission is your top priority, Redfin is worth considering. Its 1.5–2% listing fee is competitive and much lower than what many traditional realtors charge. However, it sometimes offers less personalized service. Want to save even more? Find 1% commission real estate companies.

Is Redfin legit?

Redfin is a legitimate company with licensed real estate agents across most of the U.S. It offers savings for sellers and buyers compared to the cost of traditional real estate agents. However, the company relies heavily on technology, so you may receive less hands-on support than you would with a conventional realtor.

Does Redfin really save me money?

Redfin’s fee for listing a house is 1.5–2%, which is about half of what a traditional agent would charge. You get even more of a discount when you buy and sell with a Redfin agent, plus there’s a 0.25% rebate for buyers. However, Redfin charges minimum fees. If you're selling at a lower price point, those minimum fees may make Redfin cost more for you than using a traditional real estate agent.

Why do people use Redfin?

Saving on real estate agent fees is a top reason people use Redfin. A Redfin agent charges a listing fee of 1.5–2%, which is up to half of what a traditional real estate agent charges. However, some Redfin reviews claim that Redfin agents offer less hands-on support than conventional realtors. See how real customers rate Redfin's service.

Related reading

If you’re looking for the pros and cons of selling with Redfin, it’s important to compare ALL of your options for saving money. We recommend reading the following resources to learn about other ways to save.

Discount Real Estate Brokers and Agents: Everything You Need to Know: Selling with a discount real estate broker like Redfin is often a very different experience from using a traditional realtor. Learn more about how discount brokers work and how to decide which company is the best fit for your situation.

What Companies Offer the Lowest Real Estate Commission Fees? Redfin offers solid savings for home sellers, but some of its competitors charge even less. Find out which company charges the lowest commission fees.

The Best for Sale by Owner (FSBO) Websites: Want to maximize your savings? Consider rolling up your sleeves by listing your house for sale by owner (FSBO). We’ve compiled a list of the BEST websites for FSBO sellers.

Realtor Fees: Who Pays the Commission and How Much Is It? Wondering how much realtor fees cost? This guide explains what you’ll pay (and how to get discounts) when working with a realtor.

How to Sell Your House without a Realtor: Want to sell your house without a realtor? This guide outlines steps to selling without a realtor, pros and cons, and costs.

Methodology

The Real Estate Witch team evaluated Redfin on various factors, including savings, customer service, online reviews, agent quality, and how it compares to the competition. Our mission is to empower you to make an informed decision about whether Redfin is right for your next real estate transaction.

Our low commission real estate brokerage rankings are based on three key criteria:

  • Cost and savings. We compared Redfin’s pricing model to top competitors and average prices across the U.S., including the average listing fee, minimum fees, and any buyer incentives offered.
  • Customer service. We performed an in-depth analysis on Redfin’s customer reviews across review sites. We broke down the sentiment of reviews, looking at themes around agent responsiveness, expertise, and meeting customer expectations.
  • Ease of use. We evaluated how efficient it is for customers to find, compare, and select an agent through Redfin, evaluating their agent network size, technical platforms, communication methods, and post-transaction support.

Editorial policy

Credible primary sources power our pages. When you hire a service through a link on this page, we may earn a small commission. But this doesn’t influence our advice or ranking methodology. Learn more about Real Estate Witch.

Article Sources

[1] Redfin – "Redfin Announces ‘Sign & Save’ Program, Helping Homebuyers Save Thousands". Updated 1 February, 2024. Accessed 16 January, 2025.
[2] Notablefi – "Redfin Concierge – Help Center". Updated 2025. Accessed 16 January, 2025.
[3] Redfin – "Redfin Careers". Updated 2025. Accessed 16 January, 2025.
[4] Redfin – "Redfin Ranked Top Brokerage by Real Trends and RISMedia with the Most Productive Agents". Updated April 3, 2024. Accessed 16 January, 2025.

Authors & Editorial History

Our experts continually research, evaluate, and monitor real estate companies and industry trends. We update our articles when new information becomes available.

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